This Privacy Policy describes how Yufeed (“we”, “our”, or “us”) collects, uses, and discloses your personal data when you use the Yufeed mobile application (the “Service”), and explains your rights and choices regarding that data.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect the following types of information:
A. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- Name
B. Usage Data
We may automatically collect information about how the Service is accessed and used. This may include:
- Device type and model
- Operating system
- IP address
- Unique device identifiers
- App usage data (such as features used, interactions, and session duration)
C. Analytics and Tracking Technologies
We may use third-party analytics tools and similar technologies (such as SDKs) to understand how users interact with the Service, improve performance, and enhance user experience. These tools may collect information such as device identifiers, usage patterns, and crash data
How We Use Your Data
Yufeed uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Legal Basis for Processing
We process your personal data based on:
- Your consent (when you provide information or use the Service)
- Our legitimate interests (such as improving the Service and ensuring security), provided these interests do not override your rights
Data Sharing and Third Parties
We may share your data with trusted third-party service providers that help us operate the Service. These may include:
- Cloud hosting and storage providers
- Analytics and performance monitoring services
- Customer support tools
These providers are given access only to the data necessary to perform their functions and are contractually obligated to protect your data and use it only for specified purposes.
We do not sell your personal data.
International Data Transfers
If you are located outside Jordan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Jordan and process it there.
We take reasonable steps to ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Data Retention
We retain your personal data only for as long as necessary to:
- Provide the Service
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
When your data is no longer required, it will be securely deleted or anonymized.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request a copy (export) of your data
To exercise these rights, contact us at: admin@yufeed.ae
Account Deletion
You can delete your account at any time:
In-app:
Home → Side Menu → Delete Account → Confirm
By email:
Send a request to admin@yufeed.ae with the subject “Data Deletion Request” and include your name and email address.
We will:
- Verify your identity
- Process your request within 30 days
- Confirm deletion via email
Some data may be retained temporarily where required by law or for legitimate business purposes before being permanently deleted.
Children's Privacy
The Service is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected without verified parental consent, we will take steps to delete it.
If you are a parent or guardian and believe your child has provided personal data, please contact us at admin@yufeed.ae.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-Party Links
The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on this page, and the revised version will become effective upon posting.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@yufeed.ae